Luciano García, General Manager of BFIX: “Our competitors try to do what we do, but they can’t and one of the reasons is Task4Work” The company BFIX is a multi-service business operating in more than 30 Brazilian cities.
10 tips to ensure the successful implementation of a Field Service Management tool
Before choosing a Field Service Management (FSM) solution and implementing it in an organisation, you need to follow certain steps. Here are 10 tips that may be the key to success. Changing a FSM solution or using one for the first
Eight essential ideas for designing a good FSM mobility strategy
Mobility and BYOD (Bring Your Own Device) is transforming the way in which people work and how companies are embracing these new work systems. If we are designing a mobility strategy for our organisation, we should take into account certain
FSM, a key element in the innovative Industry 4.0 system
The Internet of Things, hyperconnectivity, or Big Data have a decisive effect on modern and advanced field service management systems. And they are all part of the new Industry 4.0 model. The industry 4.0 concept is based on the idea
How can I improve customer satisfaction and the effectiveness of my field workers?
The digital transformation of a business must be based on new methodologies and tools. This is the only way to improve the service you provide to your customers and abandon pencil and paper systems forever. Suppliers in the IT industry
Control and improve FSM key indicators
The effective management of field teams requires planning and a method capable of confirming that everything is being done correctly. And, of course, it is essential to be able to audit all the information and the key indicators. It is
Once again Task4Work at the IoT Solutions World Congress in Barcelona
Task4Work, the 100% cloud-based Field Service Management solution, will be present at the IoT (Internet of Things) Solutions World Congress at the Fira de Barcelona from 3 to 5 October.
What should you expect from a Field Service Management solution?
To grow you need to improve and streamline processes. If you are planning to adopt a Field Service Management solution or if the one you are currently using does not meet your expectations, here are four tips to help you
Find Task4Work at the most important IoT dates
Task4Work, our Field Service Management Solution, will be present in two of the most important dates of the Internet of Things in 2017: the IoT Latin America held in São Paulo and the IoT Solutions World Congress which will take
Five technologies that should not be overlooked during after-sales services
Today’s customers not only acquire products or services, they acquire experiences. Brand experiences are based on this second phase of the relationship with the supplier after the sale has been made, and this is where a good Field Service Management