Improving customers experience also requires improving that of your own employees. Do you give them the necessary support to enhance their satisfaction and productivity? Let’s train our employees for the future of field services. In Field Services, the goal is
FSM, a key element in the innovative Industry 4.0 system
The Internet of Things, hyperconnectivity, or Big Data have a decisive effect on modern and advanced field service management systems. And they are all part of the new Industry 4.0 model. The industry 4.0 concept is based on the idea
What is Field Service Management and in which fields and sectors does it apply?
Mobility, in certain sectors, requires solutions to maximise productivity and efficiency. What do employees who spend their days travelling from one customer to another need to do their work? They are the so-called field workers and there are specific solutions
IoT technologies optimise Field Service Management
Thanks to the Internet of Things, almost any machine can generate, store and relay valuable information that can be monitored and processed. This data can then be used to trigger alarms when something breaks down or to perform preventive maintenance
5 Field Service Management Trends
Field Service Management is experiencing dramatic changes thanks to the mainstreaming and integration of IT, mobility and communications technologies. These technologies have had a very positive effect on field service teams, making them more productive and achieving new levels of
The presentation of Task4Work, The Field Service Management Tool, in Madrid
Did you miss the Task4Work presentation? With all those who wanted to come and couldn’t in mind, we have prepared a review of the most important aspects of an event including, if we had to highlight something in addition to