The data, the information, which is collected and generated on a day-to-day basis, have become one of the main assets of any organisation. In this sense, the Field Service Management tools are a valuable source in which to obtain insights
Software for Field Service: Have we identified the KPIs and can we consult them quickly?
One of the most important aspects of FSM (Field Service Management) is precisely the management of the fluctuation of the service demand, in a sector in which the competition is more and more aggressive and customers don’t lower the standards